Privacy policy

PRIVACY POLICY

Last Updated: August 19, 2026

MOLLY & SIENNA operates this store and website, including all information, content, features, tools, products, and related services, in order to give you, our customer, a curated shopping experience (the "Services"). MOLLY & SIENNA is supported by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we gather, use, and share your personal information when you visit or use the Services, make a purchase or other transaction through them, or otherwise get in touch with us. Where our Terms of Service and this Privacy Policy conflict, this Privacy Policy takes precedence in relation to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read it and that you understand the collection, use, and disclosure of your information as set out below.

Personal Information We Collect or Process

Where we use the term "personal information," we mean information that identifies you or another person, or that can reasonably be linked to you. It does not include information gathered anonymously or stripped of identifying details. We may collect or process the following categories of personal information:

  • Contact Data: including name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: including credit card numbers, debit card numbers, financial accounts, transaction details, and payment confirmations.
  • Account Information: including username, password, security questions, and preferences.
  • Transaction Information: including items viewed, added to the cart, saved to a wish list, or purchased, returned, replaced, or cancelled.
  • Communications with us: including messages you send to customer support.
  • Device Information: details of the device, browser, network connection, and IP address.
  • Usage Information: details of how and when you interact with the Services.

Sources of Personal Information

We obtain personal information from the following sources:

  • Directly from you: when you set up an account, use the Services, or contact us.
  • Automatically: through cookies and similar technologies when you visit our site.
  • From service providers and partners: including technology, payment, and marketing partners.

How We Use Your Personal Information

  • Providing and Improving Services: to take payments, fulfil orders, manage your account, and tailor your shopping experience.
  • Marketing and Advertising: to send promotional messages and display advertising matched to your interests.
  • Security and Fraud Prevention: to verify your account and identify unlawful or harmful activity.
  • Communications: to offer customer support and maintain our business relationship.
  • Legal Reasons: to meet our obligations under applicable law or to respond to legal proceedings.

Disclosure of Personal Information

In certain circumstances we may share your personal information with third parties, including:

  • Shopify and other providers that carry out services on our behalf (payment processing, logistics, data analysis).
  • Business and marketing partners, for advertising purposes.
  • In connection with corporate transactions (such as a merger or sale), or to meet legal obligations.

Relationship with Shopify

The Services are hosted by Shopify. Shopify gathers and processes your personal information in order to improve the Services. Information you submit will be shared with Shopify and may be transferred to countries other than the one you live in. For more detail, see the Shopify Privacy Policy for Consumers.

Rights and Choices

Depending on where you live, you may hold the following rights:

  • Right of Access/Knowledge: to ask for access to the information we hold about you.
  • Right of Deletion: to ask us to delete your data.
  • Right of Rectification: to ask us to correct inaccurate data.
  • Portability: to receive a copy of your data in a structured format.
  • Objection to Processing: to ask us to stop processing for particular purposes (marketing, for example).

To exercise any of these rights, please contact us at the email address given below.

Security and Retention

No security measure is ever perfect. We keep your data for as long as we need it to provide the Services, meet our legal obligations, or resolve disputes.

Contact

If you have questions about this Privacy Policy, or you wish to exercise your rights, you can reach us at:

Email: hello@mollyandsienna.com

For the purposes of data protection law, we are the data controller of your personal information.